Monday - Friday 10:00am - 6:00pm E.S.T., Closed Wednesday, Saturday 9:00am - 4:30pm
Standard Orders, Prices
Shipping to a different address than the billing address:
Because of the heightened risk of fraud associated with shipping luxury products, Junghans Watches USA prefers to ship items to the billing addresses of their purchasers. We do, however, realize that there is often a desire to have the item shipped to an alternate address. If you would like that a package be shipped to an address other than your billing address, we ask that you contact your credit card company and have them add an "Alternate Shipping Address" to your account with them. It is a very simple and routine process that shouldn't take longer than a few minutes to complete. In turn, it adds a level of security to your purchase that simply isn't worth overlooking.
Simply call the phone number on the back of your credit card and when you're talking to a real person, ask that they add an "Alternate Shipping Address to File". Get them to add the address you would like to have the product shipped to. This extra five-minute security procedure will ensure that both you and we are protected from potential fraudulent orders by letting Junghans Watches USA know that the cardholder has authorized us to send the product to an address other than the billing address on the credit card's account.